FAQ
Frequently asked questions,clearly answered.
The key answers about certified translations, the process, delivery times and acceptance. Your question is not here? Write to us.

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Authorities and courts only accept a translation if it comes from a court sworn translator and carries their certification note. That is what confirms it is correct.
The price starts at 39,00 €. The exact amount depends on the language pair, the speed (Normal, Express or SuperSaver) and the delivery. You can see your price in the calculator above.
We translate into and out of 199 languages, among them English, Turkish, Arabic, Russian, French, Spanish, Italian and Polish. Your language is missing? Just ask us.
Usually as a PDF within 2 to 4 working days. With Express we deliver overnight. The certified original by post follows 1 to 3 working days later, depending on the shipping option.
Only translators sworn in by a German court. Their certification is recognised throughout Germany and in the EU.
Yes. Photograph the document in daylight so that all edges and stamps are visible. A scan or a PDF works just as well.
Yes. We handle your documents confidentially and in line with the GDPR, and delete them once your order is complete.
Depending on the destination country, an apostille or legalisation of the original document may be required. We certify the translation. You can obtain the apostille from the authority that issued the document. If in doubt, please check with the relevant authority in the destination country.

